Box Office FAQs & Hours

Our current hours are seven days a week from 10am to 5pm for the months of July & August 2025.

In September of 2025, we will resume hours of Wednesday to Saturday from 10am to 5pm.

Extended hours are available on event days, with the Box Office remaining open until the start of the event or opening 2 hours prior to events on days where we are typically closed.

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Box Office Information

Our Box Office staff are always happy to answer your calls and questions and book seats for you at our performances. During busy times, for example when a new show goes on sale, we cannot always keep up with the phone calls as they come in. Please do leave us a message, and our Box Office staff will call you back as soon as possible.

To purchase your tickets online click here.

Effective 2025, a new processing fee of $1.00 plus HST per ticket applies to all sales. Note that all final sale prices on our ticketing service encompass HST, ticket handling fees, capital reserve fees, and capital fees, which have been in place since 2003.

Please note that we are a fragrance-free facility. This is for the comfort of everyone visiting our facility. Please refrain from using scented perfumes, sprays, and colognes as well as strongly scented hair, body, and deodorant products when visiting our facility.  We greatly appreciate your cooperation and understanding.

Terms and Conditions for Charles W. Stockey Centre for the Performing Arts Ticketing:

Payment handling is provided to customers by the Box Office staff of the Charles W. Stockey Centre for the Performing Arts, whose registered office is at Two Bay Street, Parry Sound, ON, P2A 1S3.

All sales are final. We do NOT offer refunds or exchanges on any regular priced, discounted, or season tickets.

We accept American Express, Cash, Debit, Mastercard, and Visa.  ‘Town of Parry Sound‘ will appear on your bank/credit card statement.

Privacy Policy
When you book with us we will ask for your name, address, credit card details and telephone number. This allows us to fulfill your ticket request and track your order and contact you regarding your booking.  If you have joined our free e-mail newsletter service we only use this information to send you e-mails that may be of interest you. You can unsubscribe from this service at any time by contacting the Box Office or using the unsubscribe option on all emails from us.

Please see below for our FAQs: